Dialogue series

Session 2 - Belgium

26 April 2022

The second session of the dialogue series discussed the experience of the Crossroads Bank for Social Security (CBSS) achieving interoperability across 3,000 social sector actors in Belgium.

The electronic data exchange amongst the actors in the social sectors and between these actors, companies and citizens takes place by way of an integrated functional and technical interoperability platform which complies with strict security standards and is based on modern technologies such as service and object orientation, component-based development, multichannel service provision, open standards, reutilization, cloud computing, and Information and Communication Technology (ICT) synergies within social security institutions.

This interoperability effort has been central to facilitating the automatic approval of most social benefits and subsidy rights in Belgium, in turn resulting in significant public savings and reduction in administrative burden.



Frank Robben - General Manager – CBSS & the eHealth-platform


Ernesto Brodersohn - Senior Officer in Social Security, Coordinator of the Technical Commission on Information and Communication Technology, ISSA

Anita Mittal - Senior Advisor, Digital Convergence Initiative, GIZ


Valentina Barca - Independent Consultant

Dialogue series

Session 1 - Karnataka State, India - Kutumba

15 March 2022

The Digital Convergence Initiative (DCI) is delighted to present you the inaugural session of the dialogue series, Talking Interoperability, focused on Karnataka State, India.

The session is a deep dive into the architecture of Kutumba, an Integrated Social Information System that facilitates seamless data exchange across a range of systems (e.g. social registry, identification system, beneficiary registries, integrated beneficiary registry, payment platform, grievance redressal system) to deliver social protection most effectively.


Rajiv Chawla -  Chief Knowledge Officer and Advisor, National Farmers’ Welfare Implementation Society & Former Additional Chief Secretary, Government of Karnataka

Annapurna K - Project Director, Centre for e-Governance, Government of Karnataka

Raul Ruggia-Frick - Director, Social Security Development Branch, International Social SecurityAssociation

Rodrigo Assumpção - Social Protection Management Information Systems Specialist, International Labour Organization

Anita Mittal - Senior Advisor, Digital Convergence Initiative, GIZ

Public Review

Applying the Principles for Digital Development in social protection

28 April 2022

Information and Communication Technologies (ICTs) are driving a major shift in how social protection systems and programmes are designed and delivered.  While the potential of digitalized social protection systems in immense in terms of enhancing inclusion and efficiency, the risks of inappropriate design and implementation, especially to the most vulnerable, cannot be ignored. The key risks include lack of administrative capacity, weak infrastructure, data- and technology-driven exclusion, poor data protection and privacy, among others. These risks are further amplified for the most vulnerable and marginalized groups such as women, children, persons with disability, ethnically discriminated groups, etc.


Several cross-sectoral initiatives have sought to address such risks by a creating shared understanding of “standards” or “good practices” to ensure that use of digital technologies is inclusive, secure and purpose-driven. The Principles for Digital Development already provide a solid benchmark for what constitutes good digital development, with a rich legacy of over 280 endorsing organizations worldwide. Building upon this, the Digital Convergence Initiative (DCI) in collaboration with the Digital Social Protection Working Group of the Social Protection Inter-Agency Cooperation Board (SPIAC-B) would like to convene country-level practitioners and experts to explore what these principles mean in practice in the social protection sector.


Organized as a highly interactive event, this online workshop will brainstorm over a subset of the Principles to identify: (i) key actions to implement the Principles, (ii) challenges and trade-offs involved at the country-level, (iii) risks of inaction, and (iii) practical strategies to counter challenges particularly in low- and middle-income country settings.


Charlie Goldsmith, Senior Technical Adviser, CGA TECHNOLOGIES

Julian Koschorke, Social Protection Specialist, World Bank

Madhumitha Hebbar, Independent Consultant

Saurav Bhattarai, Advisor, openIMIS Initiative, GIZ

Rodrigo Assumpção, Social Protection Management Information Systems Expert, ILO

Thomas Gabrielle, Senior Information Systems Advisor

Veronika Wodsak, Social Protection Policy Specialist, ILO

Sengchheang Chhun, Digital Transformation Advisor, Support to the Identification of Poor Households Programme, GIZ Cambodia

Richard Chirchir, Principal Management Information System Specialist, Development Pathways

Abd Al Rahman Faour, social protection officer, UNICEF Lebanon country office, Business analyst, UNICEF HOPE

Public review phase

We encourage you to share your thoughts and comments via the document’s review feature on google docs.

Please note this will be available until 19th May.


open source solution workshop

24 March 2022

Towards an interoperable open-source stack for social protection. A virtual workshop with open-source software providers contributing to social protection


The Digital Convergence Initiative (DCI) is delighted to presentz you a virtual workshop being convened to bring together various open-source software providers (OSS) as part of its efforts to build consensus-based standards for interoperability in the social protection sector. The objectives of this workshop are to:


  • Provide a forum to conceptualize a vision for a potential interoperable OSS stack for social protection delivery.


  • Collaboratively identify opportunities to define technical standards (e.g. process standards, data standards, APIs) for interoperability across the OSS ecosystem while learning about existing interoperability capabilities.


  • Explore synergies for OSS providers to pursue these opportunities in collaboration with the DCI.


During the workshop, invited OSS providers will introduce their solutions and showcase existing and planned integration use cases along the SP delivery chain. The DCI will facilitate conversations to identify possible synergies across different providers. The workshop will culminate with a roadmap towards building a vision for a standards-based OSS stack.

If you want to join the working groups, please click on the link to indicate your participation.

CRVS & SP: here

ID & SP: here

Payments & SP: here

For suggestions on SP programs exchanging data with CRVS, ID, Payments: here

For suggestions on other open source solutions who we should invite to DCI: here

Follow Us